Privacy Notice

Effective Date: 9/13/2019

Last Updated: 11/14/2024

Senga Energy LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.senga.energy (the “Site”). Please read this notice carefully. By using the Site, you agree to the practices described in this Privacy Notice.

1. Information We Collect

We may collect and process the following categories of personal information:

Identifiers: Name, email address, mailing address, phone number, and IP address.
Commercial Information: Purchase history or other details regarding your transactions on our Site.
Internet or Network Activity: Browser type, operating system, referring URLs, and interactions with our Site.
Geolocation Data: Approximate location derived from your IP address.
Other Information: Any additional data you provide via forms, surveys, or direct communication.

2. How We Use Your Information

We use your information for purposes including but not limited to:

Providing, maintaining, and improving our services.
Personalizing your experience on the Site.
Communicating with you, including responding to inquiries and sending updates.
Processing transactions and delivering services or products.
Analyzing user behavior to improve our Site and offerings.
Complying with legal obligations and resolving disputes.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third parties who assist with website hosting, payment processing, analytics, and customer support.
Compliance and Legal Requirements: To comply with laws, regulations, or legal processes.
Business Transfers: In connection with a merger, sale, or other transfer of assets.

4. Your Rights

Under the California Consumer Privacy Act (CCPA) and other applicable laws, you may have the following rights:

Access: Request details about the personal information we have collected about you.
Deletion: Request that we delete your personal information.
Opt-Out: Choose not to have your data shared with third parties, where applicable.
Correction: Request updates or corrections to your personal information.

To exercise your rights, contact us at ops@sengaenergy.com or 916-400-9920.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no system is completely secure. By using the Site, you acknowledge that you provide information at your own risk.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing them with your data.

7. Changes to This Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of the Site signifies your acceptance of the updated Privacy Notice.

8. Contact Us

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at:

Senga Energy LLC

4650 Golden Foothill Pkwy, Ste 135, El Dorado Hills, CA 95762, United States

ops@sengaenergy.com

916-400-9920

This Privacy Notice ensures transparency about how we handle your data and fulfills our commitment to safeguarding your privacy.

Additional Clauses

Registration
In order to use certain pages of this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

Sharing
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Links
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you ever collect data through surveys or contests on your site, you might insert a paragraph like this in your privacy notice:

Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.